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BABYMAMA

Returns & Refunds

We want you to be completely satisfied with your purchase

30-Day Return Period

You have 30 days from delivery to return most items.

Easy Returns

Simple return process with prepaid return labels.

Product Condition

Items must be unused and in original packaging.

Fast Refunds

Refunds processed within 5-7 business days of receipt.

How to Return an Item

  1. Log into your account and go to Order History
  2. Select the order and click 'Return Item'
  3. Print the prepaid return label and pack the item securely
  4. Drop off the package at any designated shipping location

Eligible Items

Most items can be returned within 30 days. Items must be unused, unwashed, and in original packaging with all tags attached.

Non-Eligible Items

For hygiene reasons, certain items such as opened feeding bottles, used diapers, and intimate apparel cannot be returned unless defective.